Get WalkMe Done Right.

Do you need help with WalkMe but don't want to deal with the typical "professional services" experience?Jeff Mayhugh is a WalkMe implementation partner that helps companies achieve their WalkMe goals through: Expert Building and Direct 1:1 Coaching without the "by the hour" hassle of big companies.

No nickel-and-diming.

Hourly IT projects are the worst.You want to get results as soon as possible. Instead, you get passed on to a junior developer. You explain yourself all over again and the project drags on.We don't do that here.You work directly with Jeff.There's no "running out of hours".A simple, flat monthly rate to get WalkMe up and running well in your organization.No long-term commitments.

Up-Front WalkMe Roadmap

$1000
  • Get Full Confidence in your Partner Selection and Plan
  • Application Compatibility Review
  • Process / Training Material Review for Conversion
  • Detailed WalkMe Solution Scoping
  • WalkMe Content, Settings, Analytics Review
  • Best when you're getting started
Let's Talk

Core WalkMe Build-Out

$12,000/ m
  • Get WalkMe Built and Deployed on Your App
  • Extension or Snippet Deployment
  • Application / Process Analytics Setup
  • Build of Three New WalkMe Solutions Each Month
  • DAP Academy Builder Coaching Program
  • Best when you need it done right
Let's Talk

Post-Launch Support

$4,000/ m
  • Maintain and Make Steady Progress
  • One New WalkMe Solution each month
  • Weekly Coaching and Best Practice Reviews
  • Break-Fix Content Maintenance
  • Quarterly WalkMe Analytics Review of Usage
  • Best when you need to keep it going
Let's Talk

Always five stars.

How Does it Work?

Step 1: WalkMe Roadmap

We review your application, processes, current training materials, organization and any existing WalkMe content and settings. Then we discuss where you want to be in 3-6 months, what success really looks like for WalkMe in your organization.

Step 2: Core WalkMe Build-Out

We identify the top ten processes on your system in that are causing user frustration. Then we work together to build out custom WalkMe content to solve the problems. We don't waste time "tracking hours". All along the way you have direct access to me.

Step 3: Training

You will want to train internal staff to manage WalkMe long-term. That's why I created my own WalkMe training system, The DAP Academy:Live 1:1 Coaching - Weekly QA Sessions. Screen share with WalkMe Editor open, completing real work.All My Lessons Learned - Access to weekly videos with real-world learnings from building hundreds of WalkMe items across multiple systems and companies.

Step 4: Post-Launch Support

Some clients are completely self sufficient at this point. Others may have complex builds or need additional assistance with the product longer-term. Either way, we include post-launch support. Each month we:Build a new WalkMe solutionMaintain WalkMe contentProvide Regular Coaching to your teamReview WalkMe Analytics

FAQ

On what platforms have you built WalkMe?

You name it.I've been building WalkMe on a regular basis since 2019. Maybe it's easier to say what I haven't built on? Here's a quick list so far: Auros, Coupa, DecisionPro, DocuSign, Entrata, FIS Digital One, Ivalua, Jira, Kronos, nCino, Oracle HCM, Planisware, Power BI, Salesforce, ServiceMax, Sharepoint, Terafina, UKG, Viva Goals...


What industries do you serve?

You name it.Clients thus far across a variety of industries: Manufacturing, Finance, Hospitality, Medical Devices. When it comes to building and teaching WalkMe, the challenges are same.


What are your rates?

I don't work by the hour and you don't want to buy IT services that way either!Small soapbox: When you "buy hours", you have no idea what result you'll get for what cost. When I was first implementing WalkMe, I noticed a lot of dissatisfaction with existing partners: running out of hours before the work was complete, going back to the client for more money, etc. Clients then tried to control costs by minimizing communication (!) or the number of technical resources on the phone.That's why I structure work via defined outcomes per month for a flat rate. This puts more challenge on the partner (me) to truly understand scope, know how to deliver the work, know what's going to satisfy the client, build relationships, etc.


Do you support other Digital Adoption Platforms?

Sorry, no.There are a lot of Digital Adoption Platforms (DAPs) on the market now. Since WalkMe first invented this category over 10 years ago to today, there are now over 80 applications in the category according to G2. While a lot of the concept and organizational change issues are similar when implementing a DAP in your organization, WalkMe is my specialty.

About Jeff

Hi, nice to meet you!If you're here, you probably have or are thinking about getting WalkMe.I've been in your shoes. You're spending a lot of money on WalkMe and you need it to go well.You could try to DIY but this is powerful tech and you don't know what you don't know.You don't want to work with a big consulting firm and get passed along from one person to the next.You just need someone you can trust to set it up correctly and train your staff.And that's where I come in!I've been building WalkMe end-to-end since 2019.I've set it up from scratch, built and demonstrated ROI and expanded onto multiple systems.And for companies that didn't work with me to begin with? I've rescued failed deployments.I'm a 3x WalkMe MVP. And I don't pretend to be a jack-of-all-trades. I do Digital Adoption with WalkMe, all day.Want to chat? Drop me a note below.Take care,
Jeff

Ready to get WalkMe done?